Privacy Policy

1. Information We Collect

• Information you provide: messages and questions you send to our chat, and any account or billing details if you subscribe.
• Information collected automatically: device type, browser, pages viewed, and approximate location, via cookies and analytics tools.

2. How We Use Information

• To provide and improve the Service.
• To process payments and manage your subscription.
• To analyze usage and measure the effectiveness of our content.
• To respond to your inquiries.

3. Analytics and Cookies

We use PostHog and similar tools to understand how the Service is used. These tools may set cookies and collect technical information about your visit. You can disable cookies in your browser, though some features may not work as expected.

4. Sharing

We do not sell your personal information. We share information only with service providers who help us operate the Service (for example, hosting, payments, analytics), and as required by law.

5. Data Retention

We retain information only as long as necessary to provide the Service or comply with our legal obligations. Chat conversations are not stored on our servers beyond the session unless you choose to save them as part of a paid feature.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by emailing us. Where applicable law grants additional rights, we will honor them.

7. Children

TrueRemedy is not directed at children under 18, and we do not knowingly collect personal information from them.

8. Changes

We may update this Policy from time to time. The “Last updated” date at the top reflects the most recent revision.

9. Contact

Privacy questions? contact@trueremedy.health